7c777 Privacy Policy

This Privacy Policy applies to all users who register on or visit the 7c777 platform. By using the site, you are considered to have agreed to all terms of this policy. This document has been prepared in accordance with existing personal data protection laws in Bangladesh and internationally recognised standards.

This policy should be read together with our Terms and Conditions, as both documents together form the complete legal framework for using 7c777 services.

1 Definitions and Introduction

In this document, "we", "our", and "platform" refer to 7c777 and its operating entity. "User" and "you" refer to any person who visits the site or registers an account. "Personal information" refers to any information by which a person can be identified, directly or indirectly.

"Processing" refers to any operation performed on data, including collection, storage, analysis, transfer, or deletion. 7c777 does not sell user information to any third party.

2 Scope of Information Collection

2.1 Registration and Identity Verification Information

When opening an account, we collect the following information:

• Full name and date of birth (for age verification — confirming 21+ age is required)
• Mobile number and email address
• National ID card or passport number (when identity verification is required)
• Bank account or mobile wallet details (bKash, Nagad, Rocket)
• Username and password (stored in encrypted form)

2.2 Transaction and Financial Information

Transaction-related information required at the time of deposit and withdrawal is recorded. This includes transaction amount, method, date, and time. This information is essential for preventing financial fraud.

2.3 Technical and Usage Information

While you use the site, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system version
• Time of access to the site and session duration
• Navigation information collected through cookies and log files
• Referral source and page view information

3 Purpose of Information Use

Collected information is used only for specific and legitimate purposes. 7c777 processes your information for the following reasons:

• Creating, managing, and securing account login
• Processing deposits, withdrawals, and other financial transactions
• Age verification — ensuring no one under the age of 21 is served
• Preventing fraud, money laundering, and unauthorised activities
• Providing customer support and resolving issues
• Improving the security and performance of the platform
• Complying with applicable laws and regulations
• Personalising bonus and promotional offers

We also review user information to implement responsible gaming policies. For more details, please read our Responsible Gaming page.

4 Information Storage and Security

4.1 Retention Period

Financial transaction information is retained for the period required under applicable legal obligations. Even after an account is closed, some information may be kept for a specified period for legal purposes. Once the purpose is fulfilled or the obligation period ends, the information is securely deleted.

4.2 Technical Security

7c777 uses industry-standard technology to protect user information:

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Passwords and sensitive data stored using hashing technology
• Firewall and security monitoring active to prevent unauthorised access
• Regular security audits and vulnerability assessments are conducted
• Data backup and recovery systems are maintained at the server level

5 Sharing Information with Third Parties

7c777 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Information necessary to process transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment service providers
• Technology service providers: With trusted partners engaged for server hosting, analytics, and other technology services
• Legal obligations: When required to comply with court orders, lawful requests from investigative authorities, or applicable law
• Fraud prevention: To assist in the investigation of financial fraud or criminal activity
• Business restructuring: In the event of a merger or acquisition of the organisation, where the new entity will be bound to comply with the terms of this policy

Third-party service providers receive only the minimum information necessary for their designated task and are bound by strict confidentiality agreements.

6 Cookies and Tracking Technologies

6.1 Use of Cookies

Cookies are used on the 7c777 site. Cookies are small text files stored on your device that help improve the functionality of the site. We use the following types of cookies:

• Essential cookies: To maintain login sessions, security tokens, and core functionality — these cannot be disabled
• Functional cookies: To remember language preferences and other settings
• Analytics cookies: To analyse usage patterns on the site and improve the experience

6.2 Cookie Controls

You can control the acceptance or rejection of cookies from your browser settings. However, disabling essential cookies may limit some functionality of the site.

7 User Rights

As a 7c777 user, you have the following rights regarding your own personal information:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of information in certain circumstances (where there is no legal obligation to retain it)
• Right to restrict processing: The right to request that the use of information be limited for specific purposes
• Right to portability: The right to receive your own information in a structured format
• Right to object: The right to request that marketing communications be stopped

To exercise these rights or to submit a complaint, please contact our support team. Contact details are provided at the bottom of this page.

8 Protection of Minors' Information

The 7c777 platform is not for anyone under the age of 21. We do not knowingly collect information from anyone under the age of 21. Age verification is in place at the time of registration. If information from a minor has been collected by mistake, steps will be taken to delete it promptly. Parents or legal guardians may contact us regarding this matter.

9 International Data Transfers

The technical infrastructure of the site may rely on servers operating in multiple countries. Appropriate safeguards are ensured when transferring data. All data processing agreements include the necessary data protection conditions.

10 Marketing Communications

At the time of registration, you may give consent to receive promotional messages from 7c777. This consent can be withdrawn at any time — through account settings or via the support team. Even after withdrawing consent, necessary transaction-related messages (such as transaction confirmations and security alerts) will continue to be sent, as these are part of service operations.

11 Policy Changes and Notifications

7c777 reserves the right to amend this Privacy Policy as needed. For significant changes, a notification will be sent to the registered email or mobile number. The date of each change will be noted on this page. Continued use of the site after a policy change will be considered as acceptance of the new policy.

12 Contact and Complaints Resolution

To ask any questions about the Privacy Policy, request correction of information, or submit a complaint, please contact us. The 7c777 support team is available 24 hours a day, seven days a week, in both Bangla and English.

• Live Chat: Connect directly from any page on the site
• Email: [email protected]

We review all complaints properly and aim to respond within a reasonable time. Answers to common questions may be found on our FAQ page.